Refund Policy

Last updated: March 1, 2026

🛡️ 30-Day Money-Back Guarantee — No questions asked. If you're not happy, you get a full refund.

Our Guarantee

We want you to be completely satisfied with Defenras. If for any reason you are not happy with your purchase, you may request a full refund within 30 days of your purchase date.

How to Request a Refund

Simply send an email to support@defenras.com with your purchase email address and we will process your refund within 5 business days. No questions asked, no hoops to jump through.

Annual Shield Refunds

If you request a refund within 30 days of your initial purchase or renewal, you will receive a full refund. Your subscription will be cancelled and the extension's protection will revert to trial mode. After 30 days, you may cancel your subscription at any time to prevent future renewals, but partial refunds are not available for the current billing period.

Lifetime Shield Refunds

Lifetime Shield purchases are eligible for a full refund within 30 days of purchase. After 30 days, lifetime purchases are non-refundable as they provide permanent access to the service.

Refund Method

Refunds are processed to the original payment method used at the time of purchase. Depending on your bank or card issuer, it may take 5-10 business days for the refund to appear on your statement.

After a Refund

Once a refund is processed, your license key will be deactivated. You may continue using the extension in trial mode or purchase a new license at any time.

Contact

For refund requests or questions, contact us at:
Email: support@defenras.com
Website: www.defenras.com